Doubts about my subscription
Do you have a subscription with us and need to make some changes?
Aquí podrás ver como ;)
P. Change the payment method
My account/profile/my subscription/change payment method/add a new payment method
P. Defer, pause and reactivate
To pause: My account/profile/my subscription/defer/*explain reason*/accept
To reactivate: My account/profile/my subscription/reactivate/
IMPORTANT: Once you reactivate your subscription, you will have to wait for the next shipping day, that is, the first Wednesday of each month.
P. Change delivery address
My account/profile/my subscription/change address/*fill in new data*/save address
It is very important that if the change has been made after the renewal, an email is sent to firstname.lastname@example.org, as the change will not be reflected in the order until the next renewal.
P. Cancel subscription
My account/profile/my subscription/cancel/*explain reason*/accept