Shipping Policy

Shipping Policy of Nomad Coffee:

 

1. Envío gratuito para pedidos de café* superiores a 30 €:

- Eligible locations:

     - Iberian Peninsula (Spain and Portugal).

     - Balearic Islands.

- Specific conditions:

     - The Canary Islands are not included in this promotion.

     - Válido para pedidos que incluyan productos de café*. El valor del pedido tiene que ser igual o superior a 30€ en café.

*Las suscripciones están excluídas en esta promoción. El valor total del carrito deberá ser, el equivalente a la suscripción ej. 25,50€ + 30,00€ en café.

 

2. Envío gratuito para pedidos de café* superiores a 80 € en Europa:

- Eligible countries:

     - Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal (Azores), Romania, Slovakia, Slovenia, Sweden.

- Specific Conditions:

     - Válido para pedidos que incluyan productos de café*. El valor del pedido tiene que ser igual o superior a 80€ en café.

*Las suscripciones están excluídas en esta promoción. El valor total del carrito deberá ser, el equivalente a la suscripción ej. 25,50€ + 80,00€ en café.

 

3. Exceptions for gift cards Nomad Coffee:

   - Gift cards Nomad Coffee are not eligible for free shipping.

 

4. Logistics operators and delivery times:

- National (Peninsula, Balearic Islands):

     - Operator: GLS.

     - Estimated delivery time: 24-48 hours

- International (Europe):

     - Operators: UPS and UPS Express.

- International (rest of the world):

     - Operators: UPS and UPS Express.

     - Estimated delivery time: 48-96 hours.

 

5. Days of preparation and shipment:

   - Orders are prepared and shipped Tuesday through Thursday.

 

6. Considerations on shipments outside the peninsular territory:

   - International shipping rates cover shipping costs only.

   - Duties and taxes are not included in the order price and are the responsibility of the recipient.

   - Customs policies vary. It is recommended that you contact your local customs office for detailed information.

   - Customs clearance procedures may cause additional delays.

 

7. General clarifications:

   - Nomad Coffee reserves the right to modify these policies as necessary.

QUESTIONS ABOUT SHIPMENTS

Q. When will my subscription be shipped?

Q. How do I know my order has been shipped?

Q. Do you deliver to P.O. boxes or lockers?

Q. Why don't you ship on Fridays?

P. I got a notification in my mail from the shipping company but my order is still "Processing". Is everything OK?