Shipping Policy

Shipping Policy of Nomad Coffee:


1. Free shipping on orders over 30 €:

- Eligible locations:

     - Iberian Peninsula (Spain and Portugal).

     - Balearic Islands.

- Specific conditions:

     - The Canary Islands are not included in this promotion.


2. Free shipping on orders over 80 € in Europe:

- Eligible countries:

     - Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal (Azores), Romania, Slovakia, Slovenia, Sweden.

- Specific Conditions:

     - Valid for orders that include coffee products.


3. Exceptions for gift cards Nomad Coffee:

   - Gift cards Nomad Coffee are not eligible for free shipping.


4. Logistics operators and delivery times:

- National (Peninsula, Balearic Islands):

     - Operator: GLS.

     - Estimated delivery time: 24-48 hours

- International (Europe):

     - Operators: UPS and UPS Express.

- International (rest of the world):

     - Operators: UPS and UPS Express.

     - Estimated delivery time: 48-96 hours.


5. Days of preparation and shipment:

   - Orders are prepared and shipped Tuesday through Thursday.


6. International shipping considerations:

   - International shipping rates cover shipping costs only.

   - Duties and taxes are not included in the order price and are the responsibility of the recipient.

   - Customs policies vary. It is recommended that you contact your local customs office for detailed information.

   - Customs clearance procedures may cause additional delays.


7. General clarifications:

   - Nomad Coffee reserves the right to modify these policies as necessary.


Q. When will my subscription be shipped?

Q. How do I know my order has been shipped?

Q. Do you deliver to post office boxes or lockers?

Q. Why don't you ship on Fridays?

P. I got a notification in my mail from the shipping company but my order is still "Processing". Is everything OK?